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January 2, 2012
The WordPress.com stats helper monkeys prepared a 2011 annual report for this blog. Here’s an excerpt: A San Francisco cable car holds 60 people. This blog was viewed about 2,000 times in 2011. If it were a cable car, it would take about 33 trips to carry that many people. Click here to see the… [Read more…]
November 8, 2011
If these holiday predictions are correct then marketers with a mobile strategy will be enjoying their holiday season. What about those without a mobile plan? Well – if these stats aren’t a wake-up call then I don’t know what is. Here are some quotes from the flurry of blog posts about mobile, eCommerce and the… [Read more…]
November 1, 2011
How to respond to negative word of mouth Negative word of mouth happens to every company. Nobody is immune. But great brands have a plan that helps them convert a lot of the angry critics into happy fans. What you should do: 1. Act quickly When a customer is upset, you need… [Read more…]
January 17, 2012
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