If these holiday predictions are correct then marketers with a mobile strategy will be enjoying their holiday season. What about those without a mobile plan? Well – if these stats aren’t a wake-up call then I don’t know what is. Here are some quotes from the flurry of blog posts about mobile, eCommerce and the … Continue reading »
From GasPedal.com: How to respond to negative word of mouth
How to respond to negative word of mouth Negative word of mouth happens to every company. Nobody is immune. But great brands have a plan that helps them convert a lot of the angry critics into happy fans. What you should do: 1. Act quickly When a customer is upset, you need … Continue reading »
This is Change.
“When we make a change, it’s so easy to interpret our unsettledness as unhappiness, and our unhappiness as a result of having made the wrong decision. Our mental and emotional states fluctuate madly when we make big changes in our lives, and somedays we could tight-rope across manhattan, and other days we are too weary … Continue reading »
Inside Facebook Post: Smart Lists and Special Friend Lists
Facebook Officially Launches Smart Lists, and Special Friend Lists That Influence the News Feed Posted: 13 Sep 2011 10:00 AM PDT Facebook today officially launches several improvements to its Friend Lists feature that can be used to define privacy settings and filter the news feed, including some changes that leaked last week. As we covered … Continue reading »
