Corporate blogging is falling out of favor, analysis suggests Responsive corporate communications via social networks is replacing corporate blogging efforts, according to a University of Massachusetts-Dartmouth study. Less than one-quarter of Fortune 500 companies maintain a blog, while the number of corporate blogs at companies surveyed by Inc. magazine declined from the year before. Corporations … Continue reading »
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From GasPedal.com: How to respond to negative word of mouth
How to respond to negative word of mouth Negative word of mouth happens to every company. Nobody is immune. But great brands have a plan that helps them convert a lot of the angry critics into happy fans. What you should do: 1. Act quickly When a customer is upset, you need … Continue reading »
Inside Facebook Post: Smart Lists and Special Friend Lists
Facebook Officially Launches Smart Lists, and Special Friend Lists That Influence the News Feed Posted: 13 Sep 2011 10:00 AM PDT Facebook today officially launches several improvements to its Friend Lists feature that can be used to define privacy settings and filter the news feed, including some changes that leaked last week. As we covered … Continue reading »
